Person-Centred Autism Care

Tailored support that empowers autistic adults with high support needs to thrive, every day, in every detail.

Care Built Around the Individual

Care Built Around the Individual

At Fairmont, we believe that effective care begins with understanding the person, their communication preferences, daily routines, sensory needs, and aspirations. Our person-centred care model ensures every autistic adult receives support that is structured, consistent, and tailored to their unique strengths.

Through individualised planning, Positive Behaviour Support, and close collaboration with families and professionals, we help people build confidence, develop independent living skills, and feel safe, understood, and included.

What is Person-Centred Care?

Person-centred care means support that’s shaped around the individual, not the service. At Fairmont, this begins by understanding each person through observation, input from families and professionals, and a detailed look at what helps them feel safe, settled, and valued.

We focus on everything from preferred communication styles and sensory needs to the structure of a person’s daily routine. Whether someone uses few or no words, needs visual prompts to feel secure, or benefits from consistent, predictable activities, we adapt around them, always providing a respectful, inclusive, and supportive environment.

What is Person-Centred Care?
Implementing the Care Model

Implementing the Care Model

Our care model is built on structured, personalised routines, using recognised approaches like the TEACCH framework and Positive Behaviour Support. Daily plans are shaped by each person’s preferences, goals, and sensory profile to ensure they feel safe, supported, and understood.

We use visual schedules, tailored activities, and communication supports such as PECS or Makaton. Staff are trained to recognise and respond to behaviours that communicate need, adapting their approach to suit each individual’s pace. Using Nourish Care, a digital care planning system, we record and reflect on daily interactions in real time — helping us continuously refine and personalise support.

Collaboration and Family Involvement

Families are central to everything we do. We believe no one knows a person better than those who’ve walked the journey with them, which is why we involve families in planning, reviews, and everyday conversations about care.

Our team provides regular updates, invites input on changes, and values shared decision-making. We work to build lasting relationships with parents, carers, and siblings, grounded in honesty, trust, and a shared goal: helping the person we support live a fulfilling life.

Collaboration and Family Involvement
Real-Life Impact

Real-Life Impact

The outcomes of person-centred care are not just measured in reports — they’re seen in everyday moments. An autistic adult beginning to prepare their own breakfast after months of gentle encouragement. A person with limited speech using a new communication system to express a choice. A family feeling hopeful again after years of uncertainty.

These aren’t isolated successes. They’re the result of structure, empathy, and a team that believes in every person’s right to be heard, respected, and supported on their terms.

Training & Development

At Fairmont, we invest in people for the long term. Every new team member completes a structured induction and receives autism-specific training, including modules in Positive Behaviour Support (PBS), sensory awareness, and communication strategies.

We support career development through regular supervision, ongoing learning, and clear progression pathways. Many of our senior team members began as support workers and have grown within the organisation. We believe that skilled, supported staff deliver better care, and we’re committed to helping our team build confident, meaningful careers.

Training & Development

Real Lives, Real Impact

Success Stories

At Fairmont Residential, we believe meaningful outcomes come from specialist support, compassionate care, and genuine collaboration. These stories highlight how our evidence-based, person-centred approach helps individuals make real progress, whether it's transitioning to a new home, achieving personal goals, or gaining greater independence.

“We have full faith in the entire team and their continued efforts to provide the very best care.”

– Family of a son at Elm Lodge

“Our son is very well cared for and happy, thriving with his daily access to the community.”

– Parents of a son at Botts Farm

“The staff have been so supportive, and we truly appreciate the dedication shown every day.”

– Parents of a son at Sandringham Way

“We really don’t think he could be anywhere better, the care is outstanding.”

– Family of a son at Elm Lodge

“Since moving here, we feel our son is living a fulfilling life with professionalism and care all around him.”

– Parents of a son at Botts Farm

“The photos and updates mean so much to us, they show just how happy and well he is.”

– Parent of a son at Sandringham Way

“The thoughtful touches from the staff mean the world to us, such kindness and care.”

– Family member of a resident at Elm Lodge

“He has settled in remarkably well, and the whole team’s care has made a huge difference to his life and ours.”

– Parents of a son at Elm Lodge

“We appreciate the effort staff put into supporting him with trust and encouragement every day.”

– Parent of a son at Botts Farm

“The team is well managed and caring, which gives us real peace of mind.”

– Parent of a son at Sandringham Way

New Beginnings, Done Right
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Goals That Inspire Growth
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Freedom With the Right Support
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New Beginnings, Done Right
Read Full Story
Goals That Inspire Growth
Read Full Story
Freedom With the Right Support
Read Full Story

Speak to a Specialist in Autism Care

Fairmont Residential provides personalised guidance for those exploring specialist residential support for autistic adults with high support needs. Our experienced team offers clear information, trusted advice, and a compassionate approach to help you make the right decision for your family or the people you support.

Get in touch today to arrange a consultation and take the first step toward safe, structured, person-centred support.

Speak to a Specialist in Autism Care