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Residents attend meaningful community activities.

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Staff have shown great care and patience trying to ensure my daughter is happy.

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Staff are very responsive to my son’s needs and have encouraged him to try new things which is brilliant.

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The senior staff do an excellent job.

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Any concerns are responded to honestly and effectively.

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All the leaders and managers are excellent.

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I feel the whole team are approachable, I have no worries about broaching any subject with either Managers or staff.

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Leaders and Managers are open, transparent and honest. In my experience they deliver quality person centred care (Advocate).

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 Residents are treated with dignity and respect.